How It Works

ZeroOutages solutions work through a combination of three elements that work together to deliver unsurpassed WAN connectivity for optimizing cloud-based hosted applications.

These three elements include: 1) a ZeroOutages device deployed at the customer's location, 2) an aggregation platform deployed at the data center (used to terminate tunnels from the customer's ZeroOutages device), and 3) a management system from which ZeroOutages support team monitors each ZeroOutages device and the tunnels which connect the customers back to their data center vendors.

The device deployed to the customer's site is a network appliance which is pre-configured and automatically sync to the available Internet connections. ZeroOutages provides complete management and support of the onsite ZeroOutages device.

ZeroOutages performs a network address translation between your assigned virtual IP address and the assigned local area network that we provide to you. ZeroOutages does not bridge or directly route the public IP address to our customers, we utilize NAT and routing to forward that public IP in order to ensure geographic failover between our multiple data centers. The customer can use their own customized local area network when paired with our ZO-Connect service. If you need geographic failover ZeroOutages has its own subnet ranges and BGP network to ensure automated failover between regions.

Managed Private Cloud Device

Deployment Diagram

The following diagrams demonstrate the typical ZeroOutages deployment.


Traditionally customers have either utilized the Internet, or have used dedicated connections (MPLS, T1, DS3, Fiber, Ethernet) in order to connect to their data center. The problems with this type of deployment include: 1) it is very expensive, 2) it is not easily scalable, 3) it is open to "tapping" attacks where unauthorized users could gain access to business critical data, 4) many of these dedicated connections do not include built-in redundancy, thus if a network outage occurs, end-users are down and must wait for network services to be restored, 5) availability of a dedicated connection can also be a significant problem in certain area.

Virtual Private Data Center


Unlike dedicated connections, the ZeroOutages Private Cloud suffers from none of these drawbacks. The ZeroOutages services are relatively inexpensive as they typically utilize inexpensive but high bandwidth broadband links. Broadband links are widely available and can easily be combined to scale bandwidth as required by the customer. With our packet-level data encryption unauthorized personel could not access business critical data even if they were to "tap" the Internet connection. Finally, every ZeroOutages solution comes with built-in automated failover acoss up to five different network connections. No other solution has a higher reliability percentage, 99.999998%.

Virtual Private Data Center Optimization

For more information regarding how the ZeroOutages solutions work, please contact a ZeroOutages sales representative or fill out our information request form. Thank you.