ZeroOutages global layer-3 backbone has over 50 data center nodes across 20+ countries. Our engineering support capaiblities are second to none. When combined with our extensive wireless carrier portfolio ZeroOutages delivers truly comprehensive resiliency solutions.
Our global backbone enables ZeroOutages to provide support all the way to the customers edge, this translates to improved monitoring and faster issue resolution. Each our of add-on services, Sophos SD-WAN, Sophos SASE, remote application access and more are all managed by ZeroOutages directly = better customer service.
The routers that ZeroOutages utilizes are business-class and have extensive networking capabilities. These devices are built for reliability and speed. ZeroOutages edge routers have optional dual-power and long-term MTBF real-world deployments and commonly outpace other competitive solutions on the market. Our base platform is capable of over 3.7Gbps throughput performance.
ZeroOutages provides our customers with a number of web-based tools to help them monitor and obtain information about the uptime and performance of their deployment. These tools can be accessed via the ZeroOutages Portal and provide information on usage, uptime, latency, etc.
Sophos is a top ten global security vendor with thousands of customers worldwide. ZeroOutages has incorporated the Sophos security platform throughout its network infrastructure. Our support team members are certified Sophos engineers and have extensive experience with its configuration and management.
Our network operations centers are located on the east and west coasts of the United States. ZeroOutages' engineering team leverages our portal to monitor the status of each of our customers sites 24/7/365 and will proactively react to any sign of trouble. Our goal is 100% uptime, this is our mission.
ZeroOutages is one of the only vendors in the world that has the ability to deliver a complete turn-key wireless service globally based on a variety of technologies.
ZeroOutages has partnered with various low earth orbit satellite vendors to deliver global connectivity. With low earth orbit carriers like Starlink, OneWeb and TeraWave (Amazon) all competing in this space. Perfect for backup connectivity.
When it comes to 5G, service aggregation is key. ZeroOutages is able to deliver service from most 5G carriers (Verizon, T-Mobile, NTT, China Mobile, Deutsche Telekom and many more) all around the world and does so utilizing a single global 5G SIM.
Customers that require a simple and secure SCADA solution; ZeroOutages is the answer. Our layer-2 point-to-point service enables customers to setup a highly secure and cost effective solution for remote data gathering and industrial equipment monitoring.
Expand your network footprint globally with LTE and 4G services. Many countries do not yet have 5G service, so ZeroOutages is able to provide legacy wireless service in those regions, with the ability to upgrade to 5G once it becomes available.
ZeroOutages providers our customers with a simple to use portal and single screen Dashboard, from which they can monitor their deployment and view each of their services, devices, orders, billing, and more.
The dashboard provides customers with the ability to determine how their network is performing, if any sites are experiencing issues, or if ZeroOutages has any alerts for locations based on our circuit testing and scoring. When an alert is triggered the dashboard will be updated with an alert and the associated ticket number from the NOC team.
All of ZeroOutages edge routers are fully co-managed. This means that our customers can manage these routers themselves or request a ZeroOutages engineer to make any modifications and/or perform any testing as needed. ZeroOutages customers can manage all of their edge routers via the Sophos Central link accessible via the ZeroOutages Portal.
With full API integration into our carrier partners, ZeroOutages is able to provide real-time detailed information regarding network usage, uptime, latency, obstructions, signal quality, and much more via the ZeroOutages Portal. All of the customers antenna are listed on a single screen to make management simpler. Customers can further obtain usage and antenna stats over time, typically up to a year of data is collected. Customers can modify their plans via the portal, including adding pooled data, placing antenna on-demand, and updating contact information. ZeroOutages also provides fleet tracking services for customers with large vehicle deployments.
ZeroOutages provides solutions for business customers looking for Internet connectivity that is globally available and provides a competitive alternative to existing telecom options.