When customers need to make changes to their existing service ZeroOutages support team can process those changes immediately or during the next scheduled maintenance period. Our standard maintenance periods are Tuesday, Thursday, and Saturday evenings after 6pm local standard time. If customers require immediate changes to their service, they can request an emergency change. If the customers service does not include this level service, a customer still make the request however they may be subject to an additional one-time charge. Contact ZeroOutages sales for details on these priority change requests.
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I really appreciate your flexibility, it is part of the reason I like working with you guys so much. Brad L. Motorbrian
We chose this solution because it was rich with features that we required yet affordable. Mark R. Valco
Thank you, without the proof from your SLA reports the ISP would not have fixed my lines. I am fixed, and they have found bad wiring to the pole from our last storm. Adam B. Technology Solutions
ZeroOutages was connected to two DSL lines of 3Megs each and pull a 10Meg download, our Cisco engineer was impressed. Jay W. Wincorp MSP
It's awesome! This is such a useful service. We can't imagine not having it in place! Caleb C. MSP Services